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MCTS : Customization and Configuration Training | Dynamics CRM Specialist Training
Overview
This certification exam measures your ability to understand and articulate how to customize and configure Microsoft Dynamics CRM 2011 including configuring a Microsoft Dynamics CRM organizational structure, managing users & teams and security, customizing attributes and entities, customizing relationships and mappings, configuring auditing, managing forms & views and charts, and implementing a Microsoft Dynamics CRM solution
Topics Covered
- Configuring a Microsoft Dynamics CRM Organizational Structure
- Managing Users & Teams and Security
- Customizing Attributes and Entities
- Customizing Relationships and Mappings
- Configuring Auditing
- Managing Forms, Views, and Charts
- Implementing a Microsoft Dynamics CRM Solution
Key Courses
Depending on your experience level, less or more coursework may be required.
Who's It For?
This course is intended for both novice and experienced customizers of Microsoft Dynamics CRM who are familiar with the end-user principles of the software. No programming skills are required, but a basic understanding of database principles will be an advantage.
Certification and Exams
The MCTS: Microsoft Dynamics CRM 2011 Customization and Configuration
 - Traditional Instructor Led Training
 - Mentored Learning
 - Online LIVE |
 - Online ANYTIME (eLearning)
 - Use Cisco Learning Credits
 - Use Microsoft Software Assurance Training Vouchers |
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