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"Very well presented, easy to follow, very beneficial" Alan, Excel VBA , June 2011


"I throughly enjoyed this level of Access, soley because of the instructor. He was clear, consise and very patient" Oliva, Access Level 2, June 2011


"Highly Recommendable" Niamh, Excel Level 3, June 2011


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"warm, observing, helpful and definitely skilled trainer/coach ... always makes sure everybody has understood the subject/topic...absolutely is a very good teacher." Christine, Acces 2007 Level 2, June 2011


"Jacksons level of knowledge really adds to the course. Provided useful practical examples that have helped me to understand more clearly the topics discussed in the course." Patrick, 6292 Windows 7, 27th May


"Great instructor. He was very informative and great to work with." Lorraine PowerPoint Level 2, 27th May


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MCITP Enterprise Support Technician



Overview


New Horizons Ireland offers hands-on training by experienced instructors to help you obtain your MCITP Enterprise Support Technician certification.  MCITP training is delivered in Dublin & Galway.

If you support Windows Vista clients in a business environment, the MCITP Enterprise Support certification is an ideal way to prove your knowledge and advance your career.


Microsoft Windows Vista Training at New Horizons Dublin

Key Courses


Outline 5115 Installing and Configuring the Windows Vista Operating System
Outline 5116 Configuring Windows Vista Mobile Computing and Applications
Outline 5118 Maintaining and Troubleshooting Windows Vista Computers
Outline 5119 Supporting Windows Vista Computers with Desktop Images and Application Packages

Who's It For?


MCITP Enterprise Support Technician certification is ideal for desktop support technicians with 3 years experience as a lead desktop support technician. With certification training at New Horizons Ireland - Dublin & Galway - the student will learn:
  • Managing workflow
  • Installing and configuring hardware devices in Windows Vista
  • Troubleshooting Vista and all hardware components
  • Modifying desktop configurations
  • Optimizing Vista and application performance
  • Re-image desktops

Certification and Exams


An MCITP Enterprise Support Technician certification candidate must pass two exams. 

Certification Exams
MCITP: Enterprise Support Technician Exam 70-620: Windows Vista Client, Configuring

Exam 70-622 PRO: Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support Technicians

Upgrade from MCDST
If you have an existing Microsoft Certified Desktop Support (MCDST) certification, you can take a single upgrade exam. 

Certification Exams
MCITP: Enterprise Support Technician
(upgrading from MCDST)
Exam 70-621 PRO: Upgrading Your MCDST Certification to MCITP Enterprise Support